Terms of service.

Prior to registering to Turbo Thunder Tutoring’s services, it is essential to carefully read and comprehend these terms. By completing the registration, you acknowledge that you are entering a contract with us based on these Terms and Conditions. Visitors who do not register but access the Turbo Thunder Tutoring services also affirm their agreement with these Terms and Conditions each time they use the service. Please note that we may update these terms periodically.

1. Acceptance of Terms

By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

2. Tutor-Student Relationship

Tutors and students are prohibited from establishing any relationship outside of scheduled tutoring sessions and tutor-related work facilitated through our WhatsApp group chats. No personal, social, or financial connections should be pursued beyond the scope of academic assistance. Any violation of this rule will result in immediate termination of services and employment.

3. Communication and Tutoring Sessions

All communication related to tutoring sessions, scheduling, payments, and other tutor-student interactions must be conducted through the designated communication channels provided by Turbo Thunder Tutoring. This includes but is not limited to WhatsApp group chats, the messaging system within our platform, and official email correspondence. This ensures clear communication and facilitates an efficient organization of sessions.

4. Tutor-Advisor Business Conduct

Tutors and advisors are required to conduct all aspects of their tutoring business, including scheduling, payments, and academic discussions, within the designated communication channels provided by Turbo Thunder Tutoring. Any transactions or agreements made outside of this platform are not endorsed or supported by Turbo Thunder Tutoring. In the event of unforeseen circumstances that prevent the completion of services, Turbo Thunder Tutoring will work with both parties to find a suitable resolution, which may include rescheduling sessions or providing alternative tutors.

5. Code of Conduct

Both tutors and students are expected to maintain a respectful, professional, and inclusive demeanor during all interactions within our services. Any form of harassment, discrimination, or inappropriate behavior will not be tolerated and will result in the immediate termination of services or employment.

6. Cancellation and Rescheduling

Tutors and students are encouraged to provide reasonable notice for session cancellations or rescheduling. In cases where the tutor is unable to provide services due to unforeseen circumstances, Turbo Thunder Tutoring will assist in rescheduling sessions or providing alternative tutors for free. If a student fails to notify absence 24 hours before their session, they will lose the session.

7. Intellectual Property

All materials, resources, and content provided during tutoring sessions are the intellectual property of Turbo Thunder Tutoring and may not be reproduced, distributed, or shared without prior consent.

8. Limitation of Liability

Turbo Thunder Tutoring shall not be liable for any failure to perform its obligations where such failure results from any cause beyond reasonable control, including but not limited to power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, or governmental action.

9. Privacy and Data Protection

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Applicable Law and Jurisdiction

Turbo Thunder Tutoring offers specialized tutoring services across Canada. These Terms and any issues related to your use of our services are governed by and interpreted following the laws of Canada. If there's any disagreement, issue, or claim that comes up from these Terms or your use of our services, it will be resolved through arbitration according to the rules recognized by Canadian courts. The decision made by the arbitrators can be enforced in any court that has the authority to do so.

In Canada, different provinces and territories might have their own rules or limitations regarding online tutoring services. It's important for you to make sure that you're following the laws and regulations that apply to you in your province or territory when you use our services. By using our platform, you're agreeing that it's up to you to know and follow your local laws about online education services.

12. Language of Agreement

These Terms are drafted in the English language. In the event of any conflict between the English version of these Terms and any translated version, the English version shall prevail.

By using our services, you agree to abide by these Terms, including the applicable laws and regulations relevant to your location. We appreciate your cooperation in ensuring a harmonious and legally compliant environment for all our global users. Thank you for choosing Turbo Thunder Tutoring as your academic partner.

13. Changes to Terms

Turbo Thunder Tutoring reserves the right to modify or replace these Terms at any time. Your continued use of our services after such changes constitutes acceptance of the new Terms.

14. Contact Us

If you have any questions about these Terms, please email us at support@turbothundertutoring.com.

We appreciate your understanding and cooperation in adhering to these comprehensive Terms, which are designed to provide a safe, effective, and professional learning environment for all users.